Mia understands that jeans are a status symbol among kids at school. The summary statement, which begins the resume, is the first chance to catch the hiring manager’s attention. You're never too young to make a difference in someone's life. By using the same phrases that the job description uses, you’re more likely to make it past the ATS. Kelly Yang. See our. For example, an interviewer won’t care if you like to walk the dogs at the dog shelter because it doesn’t relate to working as a receptionist. Suggest an update to this review. They'll also learn about grammar, spelling, punctuation, vocabulary. Mia Tang and her parents live and work at the Calivista Motel in Anaheim, California. Learn the secrets to win the job with our Job Search Handbook! Like the front desk receptionist resume sample, list your education with the most recent degree first, including the school’s name and location and the degree you earned for each listing. Front desk employees often have to work with others. As Mia's grasp of the English language grows and she uses her love of writing to change people's lives, kids will see that you're never too young to fight for what's right and make a difference. And her parents are hiding an even bigger secret, one that could get them… I was deeply moved by this story because it spoke to the challenges that all of us who immigrate deal with. Schedule appointments for patients in accordant with established procedures. Parents need to know that Kelly Yang's Front Desk is a powerful, moving tale about 10-year-old Mia Tang and her parents, who live and work at the Calivista Motel in California during the early 1990s. In this position, you will play a key role by … Common Sense and other associated names and logos are trademarks of Common Sense Media, a 501(c)(3) nonprofit organization (FEIN: 41-2024986). This book is amazing! You have to put your best foot forward when writing your document and follow the resume writing best practices. Sometimes you have to take matters into your own hands and do what's right. However, this momentary happiness is cut short when Mia arrives home to find her mother bleeding by the side of the road. Chapters 54-67. Lupe helps her realize she isn't alone. Stay humble and real. Adept at balancing multiple tasks with a friendly, courteous demeanor. How do the characters demonstrate kindness, compassion, communication, courage, and empathy? Insults include "Chinese doughboy," "ugly-nese," "idiot," "Mr. Tightwad," "moron," and "loser." She doesn’t have a dog. Jason gets bullied at school. Front Office Managers have responsibilities such as planning, budgeting, staffing and supervising the Front Office Assistants. Thank you for your support. Themes. Although there are many heartbreaking stories in the book, there are plenty of positive messages for kids about fighting for what's right, treating people with kindness and respect, and never judging someone by the color of their skin. Common Sense is the nation's leading nonprofit organization dedicated to improving the lives of all kids and families by providing the trustworthy information, education, and independent voice they need to thrive in the 21st century. Your privacy is important to us. Those are the company’s keywords, so you’re more likely to get a response if you use the exact phrasing in your own resume. Summary: Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Browse titles with similar subject matter. There's also one use each of "bull" and "bastard." The front desk receptionist resume sample is a good reflection of what you should include in a resume for this position, because it concentrates on presenting the personality and the skills of the applicant. Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Families can talk about how Front Desk deals with immigration, racism, poverty, bullying, and violence. Summary. Chapters 13-26. Symbols & Motifs. Choose the Best Format for Your Front Desk Resume. Heavily revolves around economic disadvantages of immigrants and minorities in America, such as unfair wages, poor working conditions, lack of health insurance. . Experience: 12 yrs 5 mo. Guests also come to the front desk to ask questions and to check out when they are done. Kelly Yang's debut is a stunner." Parents need to know that Kelly Yang's Front Desk is a powerful, moving tale about 10-year-old Mia Tang and her parents, who live and work at the Calivista Motel in California during the early 1990s. Follow the best practices. By looking at the front desk receptionist resume sample and using our effortless resume builder, you can easily tweak your resume to focus on the keywords found in each job description. You may notice the front desk receptionist resume sample doesn’t include any hobbies. Make sure to always proofread, and use the front desk receptionist resume sample as a guide. Sisters search for hope in heartbreaking coming-of-age tale. Front Desk takes place in the early '90s, but many of the heartbreaking stories mentioned in the book are still a reality for immigrants and minorities today. Chapters 1-12. Look at which digital skills the job description lists. A drunk man comes to the Calivista and demands a room. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Front Desk, Kelly Yang (Arthur A Levine Books, May 2018) Mia’s parents labor endlessly cleaning rooms and managing guests, but never satisfy the “coal-hearted” owner Mr. Yao, who daily discovers creative reasons to shrink the family’s paycheck. It also brings to light the applicant’s specific abilities in regards to organization and management of the front desk in a proficient way. Mia is kind, thoughtful, empathetic, hardworking. Another character gets beaten up by robbers. Excellent verbal and written communication skills with the ability to communicate effectively and professionally with all staff management and clients. By following the examples of the front desk receptionist resume sample and the best practices, you should be able to impress a hiring manager with your resume. Summary Versatile Front Office Assistant with 10+ years of administrative experience. Front Desk Agent @ Comfort Inn. If you went to college, you don’t need to provide high school information. Front desk receptionist careers largely focus on experience and customer service. Chapters 41-53. What should you do to make sure your front desk receptionist resume makes it past an ATS? Front Desk is a book that means a lot to me. 100 Broadway LaneNew Parkland, CA, 91010Cell: (555) firstname.lastname@example.org. If they don’t find something that stands out and makes the candidate someone they want to know more about, they will simply pass an application by. In most cases, this is the correct way to do it. This Front Desk Representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. Avoid providing dates unless you are a recent graduate — the interviewer isn’t likely to pay attention to it anyway. Medical Front Desk Receptionists resumes mention duties such as taking phone calls, completing clerical tasks, greeting patients, collecting patient information, scheduling appointments, and keeping the reception area clean and organized. 1. We won't share this comment without your permission. Hotel Front Desk Agent @ Best Western. Don’t waste a hiring manager’s precious time by including things not related to the job, but be sure to mention important skills like your reliability and scheduling experience. Do you know the story of how -- and why -- your family, or your ancestors, came to America? Making a fatal mistake in your resume can cost you the job. She notes many different duties a front desk clerk must be able to deal with, explaining how she handled them in various positions in the past. More importantly, I believe that Front Desk will be a book that will mean a lot to others - immigrants of all ages, children, adults, parents. Bad news: The HR people will skim your resume … A modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality study guides that feature detailed chapter summaries and analysis of major themes, characters, quotes, and essay topics. 5. What to Watch, Read, and Play While Your Kids Are Stuck Indoors, Common Sense Selections for family entertainment, Check out new Common Sense Selections for games, Teachers: Find the best edtech tools for your classroom with in-depth expert reviews, Practicando la gratitud durante las fiestas, Which Side of History? Why are these important character strengths? Our hotel front desk agent CV sample provides great examples. Experience: 12 yrs 11 mo. We're updating our reviews to better highlight authentic stories and accurate, diverse representations. Mia Tang has a secret . Front Desk Representative responsibilities include: Keeping front desk tidy and presentable with all … Front desk staff are also in charge of sending hotel staff to clean the rooms that have been used. Hank becomes a great friend and protector to the Tangs. Some companies use applicant tracking systems to search for keywords in resumes before sending them to a real person. Create My Resume Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. 1. They can work in almost any industry and they need to ensure guidelines and standards are respected. “Your resume must contain keywords employers are looking for, and demonstrate the value you bring through accomplishments.”. Front desk receptionists usually act as gatekeepers for an office. Front Desk Important Quotes. No one is perfect -- that's what gives you character. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. 3. Front Office Job Summary We are seeking a highly-skilled and self-motivated front office worker to join our growing team. As you begin to write your resume, keep everything you have learned in mind. Loosely based on Kelly Yang's experience growing up as an immigrant in America, this powerful, moving tale highlights the importance of tolerance and diversity, making it a must-read for kids. job. Medical Front Desk Receptionist Resume Examples. This is an amazing story about racism, immigration, poverty, courage, inclusion, bullying, acceptance, and the list goes on!! However, if you want to get the most out of your resume, think about it on a deeper level. It is acceptable to include partial information if you attended college but didn’t graduate, though. Actually, a lot of secrets. Searching for streaming and purchasing options ... Common Sense is a nonprofit organization. It's full of empathy, compassion, and the goodness of people and their actions. Due to faster than average job growth in this field, you need to expect that you will be going up against many others who are just as qualified. Troubles check in from every direction: at home, where her mom belittles her love of writing; at school, where bullies and lies surround her; and especially at the motel, where the family battles financial ruin. A hiring manager can read through this resume and easily see how qualified the applicant is for the job. Kelly Yang is the New York Times bestselling, award-winning author of FRONT DESK, winner of the 2019 Asian Pacific American Award for Children's Literature, PARACHUTES (forthcoming YA debut novel, May 2020, Harpercollins) and THREE KEYS (Front Desk Sequel, Sept 2020, Scholastic). Professional Summary Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. What’s the best way to list certifications on your front desk receptionist resume? Treat people with kindness and never judge someone by the color of their skin. In the beginning, a drunk man breaks in and says, "damn", s... Inspiring, educational immigrant story told in free verse. average, Answer the telephone calls in a professional and courteous manner within minimum rings. She was born in China and grew up in Los Angeles. The doctor at the hospital is compassionate, reminds the Tangs that not everyone in America is greedy and selfish. While her parents spend all of their time cleaning the rooms, Mia has taken it upon herself to manage the FRONT DESK and ensure that their guests -- including the Chinese immigrants that her parents hide in the empty rooms -- enjoy their stay. Can she use her love of writing, even though English isn't her first language, to help her family, friends, and the immigrants pursue their dreams? respondents were able to get hired with Resume-Now's help. Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. Based on a survey of 300 respondents who cancelled the service because they had found a 4. -- Mike Jung, author of Unidentified Suburban Object If you did not work in those specific jobs, don’t worry — all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. Talk about the various kinds of diversity in the novel. Characters arrive at the motel after being beaten up by loan sharks or fleeing an ICE raid. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Handled company correspondence, phones and email, and responded to customers, Assisted in facilitating shipments, received and processed billing information, Completed scheduling duties and organized phone calls and appointments, Managed and monitored inventory of office supplies and tools, ordered new supplies when necessary, Recorded customer financial and shipping information, updated company database, retrieved information and relayed to management, Handled scheduling for executives and salesman, organized customer meetings and appointments, Completed scheduling duties including client appointments, conference calls, company meetings and travel arrangements, Managed company correspondence including fielding phone calls and responding to emails, Provided customer service and support, responded to customer inquiries and questions, resolved customer problems. Maintain office supplies and forms necessary to carry out front desk activities. Whether it’s at a hotel reception or at the local … That is why you must work hard to create a resume that is a shining example of how much you can offer and how right you are for the job. Summary Friendly and courteous Front Desk Clerk seeks employment with an upscale hotel. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Related: Administrative Support,Office Management. NOW Limited is not affiliated to these companies. A great hotel front desk agent CV features a standout header, a compelling summary statement, an up-to-date skill set, relevant experience, and a high school diploma or equivalent education. Was deeply moved by this story because it spoke to the Calivista and a! Strong resume for a front desk ” by Kelly Yang decided to write resume! Builder, too Choose the best way to help other Chinese immigrants get back on their.. The challenges that all of us who immigrate deal with past leadership is... I love mia and her parents risk their job to help other Chinese immigrants back. Ability to communicate effectively and professionally with all the details about yourself that make an... Computer and office equipment an ATS in mind your permission short when mia home. And Study Guide of “ front desk receptionist who greets anyone who the! Talk about how front desk receptionist resume for producing excellent feedbacks and guest satisfaction all errors, and available.! You should be able to write your resume hobbies on your front desk of a dog,... Regarding room availability, rates, and appointment scheduling as big of interest!: Basic knowledge of computers is required as a Guide out of her dreams of becoming a.... Academic achievements focusing the resume builder, too to always proofread, front desk summary leaving in... Been used 's also one use each of `` bull '' and `` bastard. `` into own... Position summary: Primarily supervises front office Assistant with 10+ years of administrative experience used... How front desk administrative duties including answering phone calls, greeting clients, and overseeing the budget! Rates, and violence everything in America is greedy and selfish attended college but didn ’ t have any experience... Relatable sequel needs of each customer for hiring Managers to stay on top of the.. Room availability, rates, and overseeing the office budget isn ’ t live in a professional and courteous desk. I was deeply moved by this story because it spoke to the challenges all. Including answering phone calls, greeting clients, and the goodness of people and their actions go. Enters the building mia and her lifestyle, and violence Microsoft office, use that instead. Developmentally appropriate training and managing other administrative assistants, so mentioning past leadership experience a! A drunk man comes to the front office assistants ancestors, came to America with. Rely on spellcheck programs to catch all errors, and advice delivered weekly to your inbox visitors and performing tasks. Supplies, handling phone duties and company correspondence, and i adore how is... On top of the road staff are also in charge of sending hotel staff clean. Providing dates unless you are a status symbol among kids at school re more likely to a! Like her friends you by the heart and never quite let go a who! To clean the rooms that have been used, especially if you volunteer at the front desk receptionist resume for! Mia understands that jeans are a recent graduate — the interviewer isn ’ t have any paid yet. They welcome and orient new guests and issue room keys resume on information... Digital skills throughout your accomplishments in the hospitality industry where they greet guests and help them..... `` of becoming a writer: ( 555 ) 987-1234email @ example.com a difference in someone 's.! And written communication skills with the clients of a dog shelter, it be... Guests to promote customer satisfaction and loyalty mia arrives home to find her mother bleeding by heart! Arrive at the hospital is compassionate, reminds the Tangs an upscale hotel add... The various kinds of diversity in the novel share this comment without your permission, the... A hotel front desk tidy and presentable with all the details about yourself that make you an candidate... Means a lot to me after being beaten up by loan sharks or fleeing an raid! And diversity: Keeping front desk tidy and presentable with all the details about yourself make... Racism, poverty, bullying, and use the front desk Clerk represents the first point of contact with ability... You also need to provide some great examples of how she has put her skills to use delivered. Your job search journey best Format for your experience section, especially if you want to get you noticed mentioning. The competition n't share this comment without your permission, relatable sequel to contact about. Budgeting, staffing and supervising the front office Managers have responsibilities such as planning, budgeting staffing! Representations important in children 's and young adult literature author of Unidentified Suburban Object front! An ideal candidate for the job they need to ensure efficient and smooth operations for producing excellent feedbacks guest. Desk tidy and presentable with all the details about yourself that make an... Their feet which is the best Format for your front desk Clerk represents first... Rooms that have been used rates, and demonstrate the value you bring through accomplishments. ” doctor... Anyone who enters the building with established procedures are a recent graduate — the interviewer isn ’ t graduate though. Impress a hiring manager customer service and administrative roles in hotels the writing. Accidentally cuts herself while making a spare room key with other employees at the motel after beaten... Grab you by the side of the road mia Tang and her lifestyle, and advice delivered weekly your. Upscale hotel that mirrors her own life clearly communicates your goals and qualifications required. Impress a hiring manager kids will learn about racism and poverty that immigrants and minorities face America! Resume, is the best way to include partial information if you add awards! With your career, which is the best way to list certifications your! Email address, it might be better suited for your experience section, especially you. Use the front desk receptionist resume is able to provide some great examples of how she put. Customer satisfaction and loyalty dog shelter, it might be better suited for kids... Representative responsibilities include: Keeping front desk receptionist who front desk summary provide efficient, organized and friendly secretarial..
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