If you already changed out the cartridge and still have a leak Vicki you should replace the seat and spring. (Thanks! I should do a tutorial on how to use the 2-in-1 core puller . I even took the new cartridge back to the hardware store and replaced it as I thought maybe the new cartridge was faulty. Have you tried pulling up on the faucet then screwing the handles in place? If you have trouble you can use either channel locks or a strap wrench to loosen the handles. I am not really handy, but with these instructions was able to replace the two cartridges in my older moen faucet. If you find a small stainless steel washer on the stem (after removing the handle) do not forget to keep and reinstall it later. What does this mean and what should I do? I should have told you to make a video so that I could post it on my YouTube Channel under a new section entitled “Success Stories: Don’t Wait for Your Husband Just DIY”. Sometimes it’s easy and sometimes it’s not. Do you have a picture of the old cartridge? Can you you help me? I am so glad I found your page. 4) It is hard to see because it is the same color as the top of the cartridge, but there is a white plastic retaining nut holding the cartridge down. If you have any questions please feel free to ask away . It is not budging. Just make sure to replace the springs with the correct orientation – which is to have the seat sit on top of the narrow portion of the spring. What the handle really needed was the seat and spring underneath the cartridge replaced. How To Repair A Single Handle Moen Bathroom Faucet Image Of And Closet. The seat has a hole in the middle to allow the water to move up through the faucet. What is the right way to solve this problem? If the nut gets loose and the stem dislodges just a bit then water will leak from underneath the handle. You need to focus on details because the faucet might seem to be okay even when the clip is not SAFELY installed. These repairs come up infrequently and its great to have these instructions to get you started. Ten minutes has to be a record or something for two cartridges. Hey Paul, did you loosen the set screw or try to unscrew it counterclockwise? I have tried wd40 but all I get is the body turning but never releases. Use pliers to turn the end cover and the old cartridge just a little. Hi Steve, did you turn the shutoff valve completely on by turning it counterclockwise until it won’t turn anymore? This is a long shot but possible. 877-346-4814. ), And now I know that those “adjustable plier things” are called “channel locks” , I didn’t know that Lowe’s would do that!! Also, it was interesting to find out that Delta and Peerless brands are basically the same thing. Your Moen faucet or shower head may also work with specialized parts and accessories for optimal performance. I could see this happening Ted if the faucet body drops a bit. Hi Jeff, I had a leak on a Moen shower, single valve plastic unit. When I compared the name brand replacement part to the “comparable” replacement part, I could see that although they are very similar they are not the same. Harry. I have the same issue as one of the other commenters, my cartridge is recessed inside a brass pipe with threads that comes up through he sink. Moen sells a long tool (a tube with two tabs on it) for removing the nut. How do I replace my Moen bathroom faucet cartridge? Hi, great instructions but I can’t even get to the cartridge, the outside base of my faucet just keeps turning but never unscews so I can remove it to get to the inside. BTW, my husband is really pleased because now this job won’t end up on his to-do list! Sandwiched between the top of the cartridge and the threaded part that the handle screws onto, the whole assembly acts as the retaining nut and the faucet is much easier to maintain next time. If there’s no nut then you can try spraying WD40 lubricant on the cartridge where it meets up with the faucet body. When I finally removed and replaced the old cartridge #1224 I had a heavy flow of H2O even in the Off handle position. Before I put extra strength into my yanking – I looked under the sink – from the hot water wall feed there is soldered copper straight up to the bottom of the undersink hot water feed to the handle. Send me some pictures or a video and we’ll try to figure this out. If you didn’t already do so, make sure to add plumber’s grease or Moen lubricant to all the seals. Turned off left side and it leaked. Hi, I am Denny I have a trouble to fix water leak out of Moen waterhill 2 handle high arc bathroom faucet. Hey Peter, sorry to hear about your problem. He is the founder and president of Quick Quality Plumbing Inc.. Mike published a book (OnlinePlumbingAdvice.com) and he is the administrator for the web site (OnlinePlumbingAdvice.com. And what does it do? Any suggestions? Also, if you’re doing a DIY bathroom remodel grab our free guide – it shares how to remodel a bathroom in 10 days or less. Faucet Symptom-The bathroom faucet is leaking water from the faucet spout.When the handle is turned off the water leaks from the end of the spout. Roughly align and press the cartridge all the way down into the shaft. Thanks for posting this! There are usually small square tabs on the cartridge that secure it in place but you’ll also need to pay attention to the cartridge stem position. This faucet has an easy to reverse feature. Hi Jeff, I stumbled upon these instructions when searching for how to fix a leaky faucet and they helped me out so much! Not sure if you can help, but I have two Moen faucets in my master bathroom. (I don’t see how to attach photos.). Well, maybe there’s something more frustrating like holiday traffic but that’s a different story all together. I think it might be helpful if the picture you have of the channel locks holding the cartridge showed the side with the hole. You could always call Moen and ask them about their policy, too. Any suggestions? If you use the white plastic end cover (packing material) that comes with the new cartridge. I don’t wish you any leaks but I sure could use some help on what it is inside there that is gone bad or needs to be replaced and how to get to it. thanks, lynn. 1) Tighten the nut holding the stem in place 2) Replace the rubber seat and metal spring. But even when the 2nd new cartridge was inserted the low water pressure returned. Played around with setting the handle on the cartridge in several different directions. My problem is that the hot water does not come out at all at the faucet when turning the handle (cold water works fine). I hope this helps anyone fighting these faucets as much as I did. Thanks for the awesome step by step instructions and photos!! There are two recesses in the top of the nut. I also use Thesis and can appreciate a well laid, out easy to read site. Bob, you made my day when I read your comment. I HAVE 2 SINKS IN MY BATHROOM THE CARTRIDGE IS ALL PLASTIC SHOULD I TRY TO CHANGE JUST THE O-RINGS ON THEM OR GET ALL NEW ONES AND THE BASE PART SHOULD THAT BE REPLACED I TOOK THAT OUT ALSO MAYBE I DIDNT NEED TO EVEN MOVE THAT PART. Improbable but possible. If you focus on details, and think you are capable, you might be able to get an old faucet to work like a new one. ... How to Replace a Bathroom Faucet. I turned off both shut off valves but the right handle (cold) still pours water steadily. I don’t want to take them apart from the bottom if I don’t have to. Thank you for your help! What am I doing wrong. Hey Bryan, go ahead and send me some pictures or even a video. My faucet assembly looks exactly like these pictures, other than the handle style. Barb, I hope the information was helpful. Look inside and make sure you don’t see any strange pieces. After the handle is removed, slide the stainless steel tube off of the cartridge housing. Glad to help you any time. Do this with a copper pipe cutter, remove any burrs, then use a compression or SharkBite bite type shut-off valve. I have looked everywhere but all I find is info on cartridges. I have seen problems with copy cat generic cartridges so make sure Moen made the cartridge. You really made my day. Mike helps people avoid mistakes. Now simply insert your new Moen replacement sink cartridge into the faucet. Great info mate. It drives me completely nuts to see water just being wasted day in and day out. You’re right, it’s a lot easier on newer faucets. Faulty cartridges are one reason you get water leaking from bathroom faucets and they’re easy to replace. Wipe off the excess WD40 and use a pair of channel locks to pull the cartridge loose. Sweet, thanks Ryan. After getting the correct cartridge took me only about 15 min to fix it. Does the faucet have any drips of water coming out of it? With the bathroom sink’s new Moen replacement cartridge in place you can now put on the faucet handle. Under your sink there should be two shutoff valves that connect the water lines to each respective faucet handle. Clean it then grease it again. This nut doesn’t need to be super tight. Your Moen faucet or shower head may also work with specialized parts and accessories for optimal performance. I am going to try putting the hot cartridge in the cold faucet to determine if it might be another bad cartridge. We changed the cartridge and it is still leaking. Loosen the set screw and take off the handle. Genuine Moen parts are designed to extend the life of your faucets. Hope I can help you out after seeing the pics. Michael, have tried spraying WD40 on the lock nut? I will remove the cartridge, clean and re-grease it and keep my fingers crossed. They’ve been really nice to me on the phone . I used a pair of vice grips to clamp on the top of the cartridge. They are always nice and very professional. Turn off the right handle’s shutoff valve by turning it to the right until it stops. Sounds like you had some issues Stephanie with the cartridge. Learn how your comment data is processed. Not a leak! Sometimes, they drip. It should cost about $5 to $10 and take 10 minutes to fix. Any chance you can help me? The Moen part has a brass valve in the cartridge while the other part, as far as I can tell, is entirely plastic. It is not dripping . One of the quick ways to tell if if you pull out the lever to run the water or if you turn it. Let me know if you have any other questions. John, it does sound like your shut-off valve needs to be replaced if the water is still on. I have been working for hours to try to get it out without damaging the inside of the faucet. I have a moen 2 handle bath faucet. Older homes are so charming and you can feel the history all around. Many faucet leaks are caused by a scratched o-ring or grommet in the cartridge, according to the manufacturer. If the leak persists the easiest thing to do is replace both seats and springs. (They just wanted the old cartridge – fine by me! Find Moen faucet parts & repair at Lowe's today. This site uses Akismet to reduce spam. I’d love to see your faucet setup. Moen Bathroom Faucet Leaking Repair. The old-style Moen system lasts a long time and is simple to repair. If you just want to swap out the old faucet for a new one we highly recommend single handle faucets like Hansgrohe’s Talis Select. Do you do your own site setup or have someone do that for you? Thanks. Usually, the Moen push-pull faucet is easy to fix. This one has no visible way to take the handle off? If you have to replace the other cartridge go ahead and shoot a video You probably saved at least $50-$75 by getting this job done instead of calling in a pro. I would not budge it even with some wiggling. Make sure water is running to the right faucet handle then turn it back off. Thanks. One way to test the shutoff valve water pressure is to remove the cartridge then slowly turn the valve handle to see how much water comes out of the faucet. Check the faucet to see if there are any leaks. Follow these instructions for repairing a ball faucet. I bought a “comparable” replacement part. I would really appreciate . Plumbing supply houses or Amazon would likely have them Elmo. Using your instructions here I found out how to unscrew the handle body. The setup will look like the picture below. If you focus on details, and think you are capable, you might be able to get an old faucet to work like a new one. It is threaded into the copper faucet and is in the way of removing the cartridge. One thing that really wears on the parts is hard water, which we have big time. Thanks for the info, very great directions! Take the old ones with you to the store . Sometimes a faucet is so far inside the wall that the face plate screws and face plate will have to be removed to reach the horse shoe clip. Let me know how it turns out and if your drip disappears . The wood blocks protected the base of the facet/sink from scratching. If you can answer, great – if not, totally understood – Have a great day. I have tried vinegar (in case it’s calcium deposits) and WD-40 both. I also found that the cartridge was very difficulty to pull out. Take a small block of wood and a claw hammer. Jeff – this was so helpful. none of the other MOEN sites I found described that option the MOEN uses.) 6) Get a long screw of the proper size and screw it into the top of the cartridge so you have something to grab. This is the kind of stuff I love hearing about. Sometimes the hardest part is removing the handle or old cartridge. I have a Moen Monticello Batheroom Faucet. I got it all just like you show on your site but then cannot get the white plastic cartridge to pull out. Thanks to your guidance and pictures (love the pics) I was able to keep going until I got it done. Recommended Solution-Moen faucets are designed with an interior component called a cartridge.This part is responsible for controlling the water flow. That will help me give you a better answer. I would never by any other brand, because of my experience with Moe. Whether you need a replacement knob, handle kit, cartridge, side spray, gasket, lotion bottle replacement or even a new hose, Faucet Depot has the Moen replacement part you need when you need it. I cant loosen the base to replace cartridge. Does anyone have a solution? Once I knew that, it was easier to go shopping as Delta branded parts are much easier to find. Feel free to send me some pictures ([email protected]) and we’ll get this figured out together. I thought I would replace it too, but I can’t see any retaining clip and I can’t get a good grip on the stem of the cartridge being as it is recessed. Turning the cartridge stem 180 degrees before installing the handle reverses hot and cold. Hopefully there isn’t a leak in the water line. Sorry I couldn’t be more specific but this is a good approach . Awesome Peter!!! ), Attention: Washington Consumers’ Checkbook Members, Respirators With Homemade Filters can be Much Better Than Masks, Focus on Masks, Respirators, Vents and COVID-19 Safety, Avoid COVID-19 Politics: A Blue Collar View.